Delivery Types Explained
- eLearning (self-paced)
- Training delivered electronically in which learner sets own learning pace.
- Classroom
- Participants attend training where an instructor presents material and there is an opportunity for interaction and hands-on learning or practice.
- Virtual Classroom
- Instruction delivered electronically with an instructor or facilitator who sets the pace and/or offers interaction.
- Self-Study eBook
- Book delivered electronically in which learner sets own learning pace.
- Blended
- Combines eLearning with instructor-led (virtual) classroom training.
- Exam
- An exam is included or available with this courseware.
- Simulation
- Instruction delivered through a business simulation game.
-
Control-IT for ISO/IEC 20000
- Certificate
- Optional when integrated in Foundation
- Delivery
- Classroom, Simulation
- Language
- Dutch, English, French, German, Italian, Portuguese, Spanish
-
EXIN ITSM Foundation based on ISO/IEC 20000
- Certificate
- EXIN ITSM Foundation based on ISO/IEC 20000
- Delivery
- Classroom, Virtual Classroom
- Language
- English
-
ISO/IEC 20000 for Auditors
- Certificate
- APMG ISO/IEC 20000 Auditors
- Delivery
- Classroom
- Language
- English
-
ISO/IEC 20000 Foundation
- Certificate
- APMG ISO/IEC 20000 Foundation
- Delivery
- Classroom
- Language
- English
-
ISO/IEC 20000 Practitioners
- Certificate
- APMG Certification
- Delivery
- Classroom
- Language
- English