Delivery Types Explained
- eLearning (self-paced)
- Training delivered electronically in which learner sets own learning pace.
- Classroom
- Participants attend training where an instructor presents material and there is an opportunity for interaction and hands-on learning or practice.
- Virtual Classroom
- Instruction delivered electronically with an instructor or facilitator who sets the pace and/or offers interaction.
- Self-Study eBook
- Book delivered electronically in which learner sets own learning pace.
- Blended
- Combines eLearning with instructor-led (virtual) classroom training.
- Exam
- An exam is included or available with this courseware.
- Simulation
- Instruction delivered through a business simulation game.
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Combining ITIL®and COBIT® for Service Management Improvement
- Certificate
- N/A
- Delivery
- Classroom, Virtual Classroom
- Language
- English
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DevOps and ITSM Training
- Certificate
- Delivery
- Classroom, Virtual Classroom
- Language
- English
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ITIL® 4 Foundation – Pre Release
- Certificate
- ITIL® 4 Foundation
- Delivery
- Blended, Classroom, Self-Study eBook, Virtual Classroom
- Language
- English
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ITIL® Continual Service Improvement
- Certificate
- ITIL® Continual Service Improvement Lifecycle
- Delivery
- Blended, Virtual Classroom
- Language
- English, French, Japanese, Portuguese (Brazil), Spanish
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ITIL® Continual Service Improvement Lifecycle
- Certificate
- ITIL® Continual Service Improvement Lifecycle
- Delivery
- Classroom, Virtual Classroom
- Language
- English
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ITIL® Continual Service Improvement Lifecycle Premium
- Certificate
- ITIL® Continual Service Improvement Lifecycle
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Japanese
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ITIL® Expert Program – Capability Track
- Certificate
- ITIL Expert, Intermediate Capability PPO, RCV, OSA, SOA and ITIL Managing Across the Lifecycle
- Delivery
- Blended, Virtual Classroom
- Language
- English, Japanese
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ITIL® Expert Program – Lifecycle Track
- Certificate
- ITIL Expert, ITIL Intermediate Lifecycle SS, SD, ST, SO, CSI, ITIL Managing Across the Lifecycle
- Delivery
- Blended, Virtual Classroom
- Language
- English
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ITIL® Foundation
- Certificate
- ITIL® Foundation
- Delivery
- Classroom, Virtual Classroom
- Language
- Danish, English, French, Japanese, Portuguese (Brazil), Spanish
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ITIL® Foundation and ITIL® Practitioner Combined
- Certificate
- ITIL® Foundation and ITIL® Practitioner
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Spanish