Delivery Types Explained
- eLearning (self-paced)
- Training delivered electronically in which learner sets own learning pace.
- Classroom
- Participants attend training where an instructor presents material and there is an opportunity for interaction and hands-on learning or practice.
- Virtual Classroom
- Instruction delivered electronically with an instructor or facilitator who sets the pace and/or offers interaction.
- Self-Study eBook
- Book delivered electronically in which learner sets own learning pace.
- Blended
- Combines eLearning with instructor-led (virtual) classroom training.
- Exam
- An exam is included or available with this courseware.
- Simulation
- Instruction delivered through a business simulation game.
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ITIL® Service Offerings and Agreements Capability
- Certificate
- ITIL® Service Offerings and Agreements Capability
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Japanese, Portuguese (Brazil), Spanish
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ITIL® Service Offerings and Agreements Capability Premium
- Certificate
- ITIL® Service Offerings and Agreements Capability
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Japanese, Portuguese (Brazil), Spanish
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ITIL® Service Operation Lifecycle Premium
- Certificate
- ITIL® Service Operation Lifecycle
- Delivery
- Classroom, Virtual Classroom
- Language
- Chinese, English, Japanese
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ITIL® Service Strategy Lifecycle Classroom
- Certificate
- ITIL® Service Strategy Lifecycle
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Japanese
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ITIL® Service Strategy Lifecycle Premium
- Certificate
- ITIL® Service Strategy Lifecycle
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Japanese
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ITIL® Service Transition Lifecycle
- Certificate
- ITIL® Service Transition Lifecycle
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Japanese
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ITIL® Service Transition Lifecycle Premium
- Certificate
- ITIL® Service Transition Lifecycle
- Delivery
- Classroom, Virtual Classroom
- Language
- English, Japanese