Digital, Information, Operational, and Communication Technology

Digital Organization, Digital Business, Digitization, and Digital Transformation

Services, Products, and Competitive Advantage

Tiers of Strategy

Business Models

Operating Models

Opportunity and Demand

Value

Governance

ITIL Guiding Principles

Continual Improvement

ITIL Practices

Digital Disruptions

Balanced Strategic Focus

Positioning Tools for Digital Organizations

Assignment 1: Digital Disruption and Digital Positioning

Environmental Analysis

Digital Readiness Assessment

Strategy Planning

Financial Aspects of Digital and IT Strategy

Business Models for Strategy Planning

Portfolio Optimization

Strategic Approaches for Customer/Market Relevance

Strategic Approaches for Operational Excellence

Strategic Approaches to Evolution

Strategic Approaches to Social Responsibility and Sustainability

Assignment 2: Strategic Approaches for Digital Organizations

How Strategies are Implemented

Coordinating Strategy and Strategic Initiatives

Leading Digital Transformation

Digital Leadership

Assignment 3: Strategy Planning and Communication

Key Facts About Measurement

Measuring a Strategy

Instrumenting Strategy

Long-Term Momentum: Ensuring Organizational Viability

Short-Term Momentum: Parallel Operation

Assignment 4: Digital Strategy in VUCA Environment

Managing Innovation

Formal Approach to Innovation Management

Culture that Supports Innovation

Approaches to Innovation

Evaluating and Adopting Emerging Technology

Risk Management

Risk Identification

Concepts Defining an Organization’s Approach to Risk

Risk Treatment

Additional Documents