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ITIL® 4 Specialist: High-Velocity IT

Module 1: Course Introduction
1 Topic
ITIL® 4_HVIT_M01_T01_Course Introduction
Module 2: Introduction to High-Velocity IT
5 Topics
ITIL® 4_HVIT_M02_T01_High-Velocity IT
ITIL® 4_HVIT_M02_T02_Digital Technology
ITIL® 4_HVIT_M02_T03_Digital Organizations
ITIL® 4_HVIT_M02_T04_Digital Transformation
Module 2: Summary
Module 3: High-Velocity IT Approaches
3 Topics
ITIL® 4_HVIT_M03_T01_Relevance of High-Velocity IT Approaches
ITIL® 4_HVIT_M03_T02_High-Velocity IT Approaches in Detail
Module 3: Summary
Module 4: High-Velocity IT Operating Models
5 Topics
ITIL® 4_HVIT_M04_T01_Introduction
ITIL® 4_HVIT_M04_T02_ITIL Perspective
ITIL® 4_HVIT_M04_T03_High-Velocity IT Aspects
ITIL® 4_HVIT_M04_T04_High-Velocity IT Applications
Module 4: Summary
Module 5: ITIL Building Blocks for High-Velocity IT
5 Topics
ITIL® 4_HVIT_M05_T01_Digital Product Lifecycle
ITIL® 4_HVIT_M05_T02_Service Value Streams
ITIL® 4_HVIT_M05_T03_Four Dimensions of Service Management
ITIL® 4_HVIT_M05_T04_ITIL Management Practices
Module 5: Summary
Module 6: High-Velocity IT Culture
3 Topics
ITIL® 4_HVIT_M06_T01_Key Behavior Patterns
ITIL® 4_HVIT_M06_T02_ITIL Guiding Principles
Module 6: Summary
Module 7: Supporting Models and Concepts for Purpose
3 Topics
ITIL® 4_HVIT_M07_T01_Ethics
ITIL® 4_HVIT_M07_T02_Design Thinking
Module 7: Summary
Module 8: Supporting Models and Concepts for People
4 Topics
ITIL® 4_HVIT_M08_T01_Reconstructing for Service Agility
ITIL® 4_HVIT_M08_T02_Safety Culture
ITIL® 4_HVIT_M08_T03_Stress Prevention
Module 8: Summary
Module 9: Supporting Models and Concepts for Progress
4 Topics
ITIL® 4_HVIT_M09_T01_Working in Complex Environments
ITIL® 4_HVIT_M09_T02_Lean Culture
ITIL® 4_HVIT_M09_T03_ITIL Continual Improvement Model
Module 9: Summary
Module 10: High-Velocity IT Objectives and Techniques
3 Topics
ITIL® 4_HVIT_M10_T01_High-Velocity IT Objectives
ITIL® 4_HVIT_M10_T02_High-Velocity IT Techniques
Module 10: Summary
Module 11: Techniques for Valuable Investments
5 Topics
ITIL® 4_HVIT_M11_T01_Prioritization Techniques
ITIL® 4_HVIT_M11_T02_Minimum Viable Products and Services
ITIL® 4_HVIT_M11_T03_Product Service Ownership
ITIL® 4_HVIT_M11_T04_AB Testing
Module 11: Summary
Module 12: Techniques for Fast Developments
8 Topics
ITIL® 4_HVIT_M12_T01_Basic Concepts Related to Fast Development
ITIL® 4_HVIT_M12_T02_Infrastructure as Code
ITIL® 4_HVIT_M12_T03_Reviews
ITIL® 4_HVIT_M12_T04_Continual Business Analysis
ITIL® 4_HVIT_M12_T05_Continuous Integration Continuous Delivery (CI CD)
ITIL® 4_HVIT_M12_T06_Continuous Testing
ITIL® 4_HVIT_M12_T07_Kanban
Module 12: Summary
Module 13: Techniques for Resilient Operations
9 Topics
ITIL® 4_HVIT_M13_T01_Introduction to Resilient Operations
ITIL® 4_HVIT_M13_T02_Technical Debt
ITIL® 4_HVIT_M13_T03_Chaos Engineering
ITIL® 4_HVIT_M13_T04_Definition of Done
ITIL® 4_HVIT_M13_T05_Version Control
ITIL® 4_HVIT_M13_T06_Algorithmic IT Operations
ITIL® 4_HVIT_M13_T07_ChatOps
ITIL® 4_HVIT_M13_T08_Site Reliability Engineering (SRE)
Module 13: Summary
Module 14: Techniques for Co-created Value
3 Topics
ITIL® 4_HVIT_M14_T01_Basic Concepts of Co-created Value
ITIL® 4_HVIT_M14_T02_Service Experience
Module 14: Summary
Module 15: Techniques for Assured Conformance
4 Topics
ITIL® 4_HVIT_M15_T01_DevOps Audit Defense Toolkit
ITIL® 4_HVIT_M15_T02_DevSecOps
ITIL® 4_HVIT_M15_T03_Peer Review
Module 15: Summary
AXELOS Mock Exam
1 Topic
Mock Exam
Additional Documents
1 Topic
Additional Documents
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Module 1: Course Introduction

ITIL® 4 Specialist: High-Velocity IT Module 1: Course Introduction
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