Mark is an IT Management Consultant at Smalley.IT and Delivery Partner for GamingWorks’ The Phoenix Project and MarsLander business simulations.

He is a contributor to bodies of knowledge such as ASL, BiSL, BRM, COBIT, DevOps, IT4IT, ITIL, and VeriSM. He is Lead Editor of ITIL 4 High Velocity IT. Mark has lectured at various universities and has spoken at hundreds of events in more than thirty countries.