Paul Wilkinson has been involved in the IT industry for more than 35 years, with a broad background in IT operations, IT management and product innovation and development. I was a project team lead in the original BITE (Business & IT Excellence) process modeling of ITIL, an ITIL V2 author and a member of the ITIL V3 advisory group.

Currently, he is the co-owner of GamingWorks, a company that develops and deploys a range of business simulations focusing on IT Service Management, Project Management, Business & IT alignment and DevOps. These simulations are offered through their ever-expanding global network of partner organizations. He was also co-author and developer of the ABC of ICT products and publications.