In her role as Program Manager, Rita is responsible for managing all aspects relating to the technical content and quality of EXIN programs. Rita has a Master’s degree in Educational Psychology, and is a certified ITIL Practitioner, ISO 20000 Consultant, and Information Security Practitioner, with extensive experience in both the IT and the educational sector. She has been heavily involved in the development of EXIN’s Agile Scrum and DevOps programs.