GamingWorks – The Phoenix Project

This courseware is available in a Virtual Classroom configuration.

This simulation game is based upon the ‘The Phoenix Project’ which represents an IT-enabled business transformation, with Retail Operations as the business owner of this…

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Certificate None
Duration 1 Day
Delivery Blended, Classroom, Virtual Classroom
Languages English, Spanish, French, German, Japanese, Chinese, Norwegian

What is included in GamingWorks – The Phoenix Project

Course Description

This simulation game is based upon the ‘The Phoenix Project’ which represents an IT-enabled business transformation, with Retail Operations as the business owner of this project.

During this four rounds simulation the team will experience the DevOps approach by using the continuous learning and experimenting process. Each round the team will plan the sprint, execute the release and during retrospective, we will reflect on results, think about improvements and decide what to do differently in the next round.

Course Information

Certification: None

Duration: 1 Day

Domain: Solution Development and Deployment

Delivery Method: Blended, Classroom, Virtual Classroom


Available Languages: English, Spanish, French, German, Japanese, Chinese, Norwegian

Purchase Options: Pay Per Use Courseware


  • Individuals involved in business roles or product owner roles
  • Individuals whose role is touched by DevOps, such as the following IT roles:
    • DevOps engineers
    • Product owners
    • Integration specialists
    • Operations managers
    • Incident and change managers
    • System administrators
    • Network administrators
    • Automation architects
    • Enterprise architects

Learning Objectives

At the end of this simulation, you will have a better understanding of:

  • How to apply DevOps principles in a real life situation?
  • How to find the right balance between delivering your SLA requirements and your IT projects according to plan?
  • How to experience that DevOps can bring serious value to your business?
  • How to increase the efficiency and effectiveness of your IT Department?
  • How to create better flow in your teams?
  • How to develop people skills to act in a DevOps environment?
  • How to show business their responsibilities in making IT Projects more successful?

Course Outline


09:00 – 09:30 Introduction of the simulation
09:30 – 11:00 Round 1 – First Sprint, getting familiar with the simulation.
11:00 – 12:30 Round 2 – Second sprint, learn about flow, visualisation, product owner, bottlenecks, feedback etc
13:00 – 14:30 Round 3 – Third sprint, WIP, ANDON, planned/unplanned work collaboration
14:30 – 16:00 Round 4 – Fourth sprint, finalizing the Phoenix Project
16:00 – 17:00 Lessons learned, action plan and transfer opportunities


Available Courseware For GamingWorks – The Phoenix Project


Instructor Package

Includes a slide deck suitable for Classroom and Virtual Classroom delivery, instructor notes to guide the trainer through the course delivery, and a version of the Coursebook.


Learner Coursebook

Coursebook with all the relevant information required for the learner to take and pass the exam.


Course Agenda

Sample agendas for running successful Classroom, Virtual Classroom, or Blended Classroom sessions.

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We really enjoy the way the courseware is structured, covering not only the theoretical aspects but also clear real-life examples.

Gabriel Espinosa

Service Desk Manager At City National Bank