We Are In The Midst Of The 4th Industrial Revolution

The world is becoming digital. As technology is becoming embedded in society, organizations need to ready themselves for a new way of working. Over the years organizations and professionals have looked at ITIL® as their guiding light to support organizations, now ITIL has evolved, and ITIL 4 is here to navigate organizations into the modern age.

Why Write ITIL 4 Courseware Yourself When We Already Did All The Hard Work For You?

With our Master Trainer, Marcel Foederer, as a member of the AXELOS Lead Architect Team, we helped to develop ITIL 4 and know ITIL 4 inside out. With a proven track record dating back to 2002 ITpreneurs provides countless corporations and training organizations (both as Affiliate and ATO) ITIL courseware.

The current version is written by a great number of expert contributors from around the globe, ITpreneurs engages with the ITSM community at large to develop its courseware. ITpreneurs will do so again for this courseware development!

We have been developing ITIL training programs since 2002, and our courseware has been used to train more people than any provider in the market. Countless corporations and 500+ training providers worldwide use ITpreneurs training materials and services.
Peter Quinlan

Excellent content. Greatly appreciate the support from all of the ITpreneurs team. Really looking forward to using this outstanding material in the very near future - thanks once again!

Peter Quinlan, University Professor & ITSM Trainer

Mike Vikdal

The content from ITpreneurs allows students to walk away with a much greater understanding and experience of how ITIL practices can drive greater efficiencies in their organization.

Mike Vikdal, President of Auslyn Group

Gabriel Espinosa

I do really love the way their ITIL 4 courseware is structured, covering not only the theoretical aspects of ITIL but also clear real-life examples.

Gabriel Espinosa, Service Desk Manager at City National Bank

High-Quality White Label ITIL 4 Courseware For A Fraction Of The Costs

We Do All The Heavy Lifting For You.

With our Master Trainer, Marcel Foederer, as a member of the AXELOS Lead Architect Team, we helped to develop ITIL 4 and know ITIL 4 inside out. With a proven track record dating back to 2002, we provide countless corporations and training organizations (both as Affiliate and ATO) their ITIL courseware.

Professional Courseware

Your customers expect professional courseware. We provide you exactly that - accredited courseware with a proven track record, with your name on it!

Lower costs

Write down the number you will spend in building courseware, and you will find that we offer a much more cost-effective option.

More Options

Not every learner is the same. There is also no one-size fits all courseware. For this reason we offer you 4 versions of courseware.

A Complete Solution

We can provide ebooks for digital learners, printed books for in the classroom, we can facilitate trainers for you, and deliver exams at the end of your class.

Attractive licensing options

Pay Per Use Pricing Model

  • ITpreneurs offers a simple and intuitive pay per use pricing model for all its products.
  • This means you only buy for what you consume from us.
  • The price is transparent and visible through Leapest (Leapest.com) and Leapest ensures a smooth and flexible order and delivery of courseware.
  • You can order ebooks, print licenses or printed courseware.
  • For printing and shipping a surcharge applies.

Subscription Pricing Model

  • ITpreneurs offers an intuitive subscription based pricing model for ITIL 4. In this pricing model you pay an annual subscription fee, and for 12 months, you have unlimited access to our professional ITIL 4 Foundation courseware.
  • For printed courseware you will pay only the printing and shipping costs as a surcharge.

4 Versions To Choose From

The Choice Is Yours, Benefit From A Wide Range Of Options.

One size doesn’t fit all. ITIL 4 needs a revolution in the way training materials are being used. We will launch 4 versions of the ITIL Foundation program in various delivery methods. Whether you are looking for basic materials or want to go full out.

Select

Quality Courseware that will prepare learners optimally for taking and passing their ITIL 4 Foundation exam.

Pro

Quality Courseware supplemented with additional reference materials and tools that learners can use in their workplace.

Premium

Premium Quality Courseware – highly interactive content, case study driven training program with a full range of extra options.

Special

A unique ITIL 4 edition that includes a special memorabilia – demonstrating that the learners were among the first in the world to be ITIL 4 Certified.

Pro

ITpreneurs ITIL 4 Pro courseware helps learners to pass their exam and helps them to understand what ITIL 4 means in the context of the real world of the learner.

A comprehensive case study is integrated in the course, building a real world connect, and presenting challenges to the learner they will also face every day.

The Pro-version further includes additional learning tools to enhance the experience of the learner. This includes pre-course reading materials, a pre-assessment, and a quick reference card.

What is included

Student Coursebook

The Coursebook is the core learning materials provided to learners. This includes the visuals presented by the instructor, supported with additional reading materials, examples, reference materials, sample exams, the syllabus, and more.

Engaging case study

Apply ITIL 4 in a real-world environment. An interactive case study is embedded in the course and brings ITIL to life for learners by providing context and example.

Quick Reference Cards

The Quick Reference Card is a printable PDF that provides a snapshot of ITIL 4. It presents the key concepts, key terminology, an overview of the most important models and diagrams presented in ITIL 4. The Quick Reference Card is a guide that IT professionals put on their desk, or keep in their bag refer to on a daily basis.

Instructor Package

This includes all relevant items an instructor needs for the delivery of an ITIL 4 course in the classroom or virtual classroom. It includes a student Coursebook, and presentation materials as Google Slides that can be offered offline as well as online. A complementary PDF version of the training materials are included as well.

Instructor delivery notes are included for every section, as well as model answers. ITpreneurs offers recorded or live train the trainer sessions to help instructors prepare for their delivery.

Pre-course reading and pre- assessment

A Quick guide that helps the learner prepare for joining the classroom ensuring the learner will get the most out of the program.

Post-course reading

Opportunities for the learners to go through the scenarios and identify the elements of the ITIL 4 guidance, considering their own experience in the organization.

Premium

ITpreneurs ITIL 4 Premium is our most comprehensive learning solution available in the market. This version includes rich learning tools and creates an optimal situation for learners to take advantages of ITIL 4.

Additional to the content provided in the Pro version, this course comes with a full range of additional content, including end-of-day quizzes, checklists, a poster, infographics, and a complete quick reference book.

Trainers receive editable slides for the non-core content areas of the course, allowing instructors to tailor the course for a specific course delivery.

What is included

Student Coursebook

The Coursebook is the core learning materials provided to learners. This includes the visuals presented by the instructor, supported with additional reading materials, examples, reference materials, sample exams, the syllabus, and more.

The coursebook is branded with your logo and available as an ebook, print license, or printable book.

Editable slides

This provides editable (PPT) materials for the non-core ITIL elements. This allows those delivering training programs to tailor the delivery to the needs of learners.

Engaging case study

Apply ITIL 4 in a real-world environment. An interactive case study is embedded in the course and brings ITIL to life for learners by providing context and example.

Free pdf eBook

A complementary student coursebook (pdf ebook) for all learners who receive printed courseware.

Quick Reference Cards

The Quick Reference Card is a printable PDF that provides a snapshot of ITIL 4. It presents the key concepts, key terminology, an overview of the most important models and diagrams presented in ITIL 4. The Quick Reference Card is a guide that IT professionals put on their desk, or keep in their bag refer to on a daily basis.

Instructor Package

This includes all relevant items an instructor needs for the delivery of an ITIL 4 course in the classroom or virtual classroom. It includes a student Coursebook, and presentation materials as Google Slides that can be offered offline as well as online. A complementary PDF version of the training materials are included as well.

Instructor delivery notes are included for every section, as well as model answers. ITpreneurs offers recorded or live train the trainer sessions to help instructors prepare for their delivery.

Pre-course reading and pre- assessment

A Quick guide that helps the learner prepare for joining the classroom ensuring the learner will get the most out of the program.

Post-course reading

Opportunities for the learners to go through the scenarios and identify the elements of the ITIL 4 guidance, considering their own experience in the organization.

Quick Reference Book

The Quick Reference Book provides a summary of ITIL in an easy to use and read format. After the completion of a course learners typically don’t use the coursebook anymore, and put it away in a closet. The Quick Reference Book is something they keep using. For example to look up a definition, a diagram, or want to have a quick overview of the ITIL Practices. This is an ideal ITIL pocket guide.

Select

The core ITIL 4 context is captured well by involving seasoned ITIL experts, including ITpreneurs’ Marcel Foederer, one of the Axelos ITIL 4 Lead Architects.

ITpreneurs Learning designers structured this course for optimal exam results - aligning the courseware with the syllabus, and ensuring the exam objectives are properly covered.

What is included

Student Coursebook

The Coursebook is the core learning materials provided to learners. This includes the visuals presented by the instructor, supported with additional reading materials, examples, reference materials, sample exams, the syllabus, and more.

Instructor Package

This includes all relevant items an instructor needs for the delivery of an ITIL 4 course in the classroom or virtual classroom. It includes a student Coursebook, and presentation materials as Google Slides that can be offered offline as well as online. A complementary PDF version of the training materials are included as well.

Instructor delivery notes are included for every section, as well as model answers. ITpreneurs offers recorded or live train the trainer sessions to help instructors prepare for their delivery.

ITIL 4 Courseware Components

elearning_portfolio-extension

Student Coursebook

A coursebook branded with your logo to help prepare your students for the exam.
ITIL Coursebook 2
ITIL Instructor Guide 2
learning-experience_trainthetrainer

Instructor
Guide

Presentation materials for the trainer to deliver the courseware in the physical or virtual classroom.
Offering-Convenience

Pre-reading Guide

A special guide that explains the most relevant Frameworks, Methodologies, and Practices that integrate with ITIL 4.
ITIL Precourse Reading 3
ITIL Precourse Reading 2
icon_identify-risk

Post-reading
Guide

A set of examples of ITIL 4 Concepts applied in the real world.
delivery methods_INSTRUCTOR

Case Study

Learners will experience the ITIL service value chain through real challenges and opportunities at Axle Car Hire, our case study company.
ITIL 4 Quick Reference Card
icon_identify-risk

Quick Reference Cards

It presents an overview of the most important models and diagrams presented in ITIL 4.

MarsLander® II Simulation Integration

We offer an integrated version of the MarsLander® II simulation by Gamingworks, which uses a modern hands-on approach that allows participants to learn faster and immediately apply newly gained ITIL 4 insights.

During this simulation, participants will be working in the Digital-service team of SPACE-Y. A company that sells data collected from their space missions to customers, such as Universities and Research Centers. The mission of the team is clear: Launch a rocket with MarsLander, deploy it on Mars and collect valuable data for Universities and Research Centers.
The business simulation allows participants to apply the ITIL 4 concepts and practices in a safe environment that resembles their day to day activities. At the same time, the classroom lectures help participants understand the key concepts of service management, the ITIL 4 service management framework and prepare for the ITIL® (4) Foundation exam.
By combining these teaching methods, the participants realize the importance of visual communication, get introduced to lean and agile principles, and deal with a dynamic and rapidly changing environment where they have to be customer-focused and increase speed by improving the flow of work. Running this simulation is a proven way of increasing participant motivation and engagement in your program.
Stopwatch
The default option for the ITIL 4 course with Marslander II simulation is a 2.5-day training session. The 3 rounds of the simulation are played in between classroom lectures. At the end of the third day, there is a possibility to schedule and take the ITIL 4 Foundation exam.
Marslander 2 Cards

ITIL 4 Tips & News

Meet the ITIL 4 team

Creating amazing ITIL 4 courseware isn't an easy task. That's why we've created a unique programme for which we invited training experts across the world to join us in writing, editing and reviewing our courseware.

ITIL 4 Delivery Method Matrix

ITIL 4 Courseware Matrix

Engage with a company that knows how to develop learning solutions. You will have access and you can contribute to best in class content as one of Axelos’ lead architects for ITIL 4 is an ITpreneurs expert and also the lead architect for ITpreneurs courseware.

web icon_learning experience_trainthetrainer

Become An Author

Participate in our development program: We reserved a seat for you at the table and are inviting you to join us in building our ITIL 4 Courseware Suite. Join us, so you can influence the product design and final outcome.

web icon_elearning_full service

Become A Partner

ITpreneurs provides ebooks for digital learners, printed books for in the classroom. We can facilitate trainers for you,or deliver exams at the end of your class. For Affiliates or ATOs, our ITIL solutions are more than complete.

Contact Us About ITIL 4

ITIL® and IT Infrastructure Library® are (registered) trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited.