Product Spotlight
Knowledge Byte: Toyota Kata’s Contribution to the ITIL Continual Improvement Model
In the context of the ITIL continual improvement model, Toyota Kata helps to answer the following questions: Step 1: What is the vision? Step 2: Where are we now? Step 3: Where do we want to be? Step 4: How do we get there? Digitally enabled organizations are always under particular pressure to improve their…
Read MoreITIL® 4 – Your Questions Answered
ITIL in general ITIL, a professionally recognized certification scheme, supports organizations and individuals to gain optimal value from IT and digital services. It helps define the direction of the service provider with a clear capability model and aligns them to the business strategy and customer needs. ITIL provides comprehensive, practical and proven guidance for establishing…
Read MoreITIL®4: The Six Steps in the Path to Optimization
I’ve recently found myself thinking about the seventh ITIL®4 principle, “Optimize and Automate”, more than usual. Fascinatingly, it is not uncommon I see organizations putting the focus on the second element of the principle before accounting for the first one. There are talks of automation prior to adequate optimization. Let’s be clear about one thing:…
Read MoreITpreneurs revolutionalizes the ITIL® training industry and introduces a complete ITIL 4 Virtual Blended Classroom portfolio
We’re bringing change with a revolutionary training program: ITIL® 4 Blended Virtual Classroom. Starting today, our full ITIL 4 portfolio is available as a blended virtual classroom. The objective of the Blended Virtual Classroom portfolio is to optimize the learning and business outcome you deliver, whilst learners can participate from anywhere in the world. Included…
Read MoreA New Operating Framework For Turbulent Times
Bill Gates predicted during a TED talk back in 2015 that the world would soon face a global crisis of enormous proportions. He warned that the biggest looming threat was not massive nuclear war, but rather a tiny virus — one we had not previously seen. He suggested that governments and organizations of all types…
Read MoreWhy DASA DevOps Coach’s Impact on Organizational Culture Matters
Gone are the days in which the added value of DevOps had to be thoroughly explained and persuasively argued for. Its value has become virtually undisputed – from more frequent code deployments to lower change failure rates and faster time to recover from incidents, its benefits are diverse and tangible. Everyone is aware of its…
Read MoreFast Track to ITIL® 4 Explained
We want to help you transition your learners from ITIL v3 to ITIL 4. To do this, we’ve created a special Fast Track to ITIL 4 to ready your learners for the Managing Professional (MP) Transition module. What is the Fast Track to ITIL 4 To be eligible to take the ITIL Managing Professional Transition…
Read MoreBecome A Better Architect
With the new version 3 of ArchiMate®, this architecture modeling standard has reached a higher level of maturity. The latest version makes the architecture language much better for enterprise architects to use and strengthens its position as the worldwide modeling standard. In fact, when it comes to enterprise architecture modeling, there is no alternative as…
Read MoreWhy SDN Certification Mattered to Me
This blog first appeared on the Open Networking Foundation website. Doug Marschke’s thoughts on why certification is important, and how you can get an SDN certification. I have been around technical certifications all my life in some way, either by taking exams, or contributing content for them. When I look back at my personal journey…
Read More6 PRINCE2 Principles to Use outside the PMO
A recent AXELOS PPM survey revealed how useful PRINCE2 is to professionals in the project management office (PMO). But how useful is it to those working outside the PMO? PRINCE2 gives you a structured approach to delivering something required by the project management office (PMO), regardless of what that something is. But it’s not only…
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