After the success of our first AMA webinar, we decided to host another session. Once again, there’s no script, no slides, but a one-hour long webinar to answer all virtual delivery-related questions.
Access the Webinar Video
About the host
As an IT Service Management trainer, consultant and line manager with over 25 years of experience in IT, Marcel has performed strategic and tactical assignments in a wide variety of areas. For the ITIL 4 update, Marcel has been part of the ITIL 4 Lead Architect Team and Review Team at AXELOS. Through his association with AXELOS, Marcel comprehends the background, the architecture, and the underlying reasons of the ITIL 4 update.
Working with top global, regional, and local entities of (IT) Best Practice training organizations, corporations, and consultancies in order to assist in the adoption, implementation, and delivery of certified training programs.
The first point of contact for business and sales of accredited courseware and additional services of various IT Best Practice Frameworks; ITIL, DASA DevOps, CCC Digital Transformation, Agile SCRUM, LeanIT, TOGAF, ArchiMate, IoT, Blockchain, PRINCE2, RESILIA, COBIT, SDN, IT4IT, ISTQB, and more.
Paulo has helped public and private organizations of various sectors in B2B and B2C settings with digital marketing, market research, copywriting, marketing strategy, social media management, video/audio editing, and graphic design in the UK, Portugal, Norway, and the Netherlands.
Experienced and highly effective Manager with a demonstrated history of working in the online platforms and food & beverage industry. Skilled in Negotiation, Sales, International Business, Communication, and International Relations. Strong professional with a Bachelor of Business Administration (BBA) focused on International Business.