Join Paul Wilkinson and Marcel Foederer on June 6th for an introduction into the Marslander® Business simulation and have them explain to you the added value of and the connection with ITIL® 4.
The webinar has a duration of approximately 45 minutes and questions that will be answered are:
- What are the benefits of a business simulation?
- What is the MarsLander® simulation?
- How to apply ITIL4 using MarsLander?
- How do the MarsLander and ITIL 4 Courseware combine?
Access the Webinar Video
About the host
As an IT Service Management trainer, consultant and line manager with over 25 years of experience in IT, Marcel has performed strategic and tactical assignments in a wide variety of areas. For the ITIL 4 update, Marcel has been part of the ITIL 4 Lead Architect Team and Review Team at AXELOS. Through his association with AXELOS, Marcel comprehends the background, the architecture, and the underlying reasons of the ITIL 4 update.
I have been involved in the IT industry for more than 35 years, with a broad background in IT operations, IT management and product innovation and development. I was a project team lead in the original BITE (Business & IT Excellence) process modeling of ITIL, an ITIL V2 author and a member of the ITIL V3 advisory group.
Currently, I am co-owner of GamingWorks, a company that develops and deploys a range of business simulations focusing on IT Service Management, Project management, Business & IT alignment and DevOps. These simulations are offered through our ever-expanding global network of partner organizations. I was also co-author and developer of the ABC of ICT products and publications.
I travel the world speaking at international ITSM best practice conferences and events and deliver simulation workshops to organizations adopting best practices and embarking upon transformational initiatives. I also capture and share in Industry blogs both success and fail factors relating to organizational change.