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ITIL 4 Strategic Leader

As An ITIL Strategic Leader (SL) You Recognize How ITIL Can Help Your Organization Accomplish The Digital Transformation Journey And Become A Digital Company.

ITIL is relevant for the delivery of all digital-enabled services, and therefore a strategic asset to your organization.

ITIL Strategic Leader

ITIL Strategic leader comprises of two distinct modules, where one of these modules ITIL Strategist Direct, Plan and Improve is a universal module, and also relevant to the ITIL Managing Professional Path.

The ITIL Strategic Leader designation is relevant for those who are operating at a Leadership capacity within IT organizations, or who are aspiring leaders. You will learn to use ITIL at a strategic level, and use the ITIL practices to craft a strategy for your organization.

The ITIL SL designation is awarded to those completing both modules.


IT Service Management professionals, specifically managers at all levels, and those involved in continual service improvement initiatives
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Delivery options:
3 days (virtual) classroom, 18 hours online micro learning, blended
pay per use, subscription

The Direct, Plan and Improve ITIL Strategist Certification is relevant to managers at all levels within the IT organization. If you are leading one or more teams, and are involved in building plans and driving improvement initiatives, this certification is relevant for you.

This course provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage.

Professionals will learn to use practical and strategic methods for planning and delivering continual improvement with necessary agility. As planning and continual improvement are universal capabilities, this certification is relevant to both the ITIL Managing Professional as well as Strategic Leader stream. This course has ITIL 4 Foundation as a prerequisite. If you are working in an Agile/DevOps environment, it may be beneficial to also consider DASA DevOps Fundamentals

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Don't Just Take Our Word For It


Excellent content. Greatly appreciate the support from all of the ITpreneurs team. Really looking forward to using this outstanding material - thanks once again!

Peter Quinlan

University Professor & ITSM Trainer


I do really love the way their ITIL 4 courseware is structured, covering not only the theoretical aspects of ITIL but also clear real-life examples.

Gabriel Espinosa

Service Desk Manager at City National Bank


The content from ITpreneurs allows students to walk away with a much greater understanding and experience of how ITIL practices can drive greater efficiencies in their organization.

Mike Vikdal

President of Auslyn Group

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