Delivery Types Explained
- eLearning (self-paced)
- Training delivered electronically in which learner sets own learning pace.
- Classroom
- Participants attend training where an instructor presents material and there is an opportunity for interaction and hands-on learning or practice.
- Virtual Classroom
- Instruction delivered electronically with an instructor or facilitator who sets the pace and/or offers interaction.
- Self-Study eBook
- Book delivered electronically in which learner sets own learning pace.
- Blended
- Combines eLearning with instructor-led (virtual) classroom training.
- Exam
- An exam is included or available with this courseware.
- Simulation
- Instruction delivered through a business simulation game.
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ITIL® Continual Service Improvement
- Certificate
- ITIL® Continual Service Improvement Lifecycle
- Delivery
- Blended, Virtual Classroom
- Language
- English, French, Japanese, Portuguese (Brazil), Spanish
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ITIL® Expert Program – Capability Track
- Certificate
- ITIL Expert, Intermediate Capability PPO, RCV, OSA, SOA and ITIL Managing Across the Lifecycle
- Delivery
- Blended, Virtual Classroom
- Language
- English, Japanese
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ITIL® Expert Program – Lifecycle Track
- Certificate
- ITIL Expert, ITIL Intermediate Lifecycle SS, SD, ST, SO, CSI, ITIL Managing Across the Lifecycle
- Delivery
- Blended, Virtual Classroom
- Language
- English
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ITIL® Foundation Blended
- Certificate
- ITIL® Foundation
- Delivery
- Blended, Virtual Classroom
- Language
- English
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ITIL® Foundation Hands-on
- Certificate
- ITIL® Foundation Hands-on
- Delivery
- Blended, Simulation
- Language
- Dutch, English
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ITIL® Managing Across the Lifecycle
- Certificate
- ITIL® Managing Across the Lifecycle
- Delivery
- Blended
- Language
- English
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ITIL® Operational Support and Analysis Capability
- Certificate
- ITIL® Operational Support and Analysis Capability
- Delivery
- Blended, Virtual Classroom
- Language
- English, French, Japanese, Portuguese (Brazil), Spanish
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ITIL® Planning, Protection and Optimization Capability Classroom Blended
- Certificate
- ITIL® PPO Capability
- Delivery
- Blended, Virtual Classroom
- Language
- English, Japanese, Portuguese (Brazil)
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ITIL® Release, Control, and Validation Capability Classroom Blended
- Certificate
- ITIL® Release, Control, and Validation Capability
- Delivery
- Blended, Virtual Classroom, eLearning
- Language
- English, Japanese, Portuguese (Brazil), Spanish
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ITIL® Service Design Lifecycle Classroom Blended
- Certificate
- ITIL® Service Design Lifecycle
- Delivery
- Blended, Virtual Classroom
- Language
- English