ITIL® 4 Leader: Digital & IT Strategy Self-study Guide

27 Students

Certificate ITIL® 4 Digital and IT Strategy
Duration 18 Hours
Accreditor PEOPLECERT
Delivery format Self-Study e-book, Exam Voucher, Pre-course Reading, Post-course Reading, Quick Reference Cards

805.00

Ace your ITIL exam

As a member of the AXELOS Lead Architect Team, we helped to develop ITIL 4 and know ITIL 4 inside out. Our ITIL courses have been used to train well over 75.000 professionals and with an exam pass rate that's unbeatable.

 

No-risk

All courses are covered by a 30-day money-back guarantee.

Get Certified

Prepare yourself with confidence for the official exam.

Access Anywhere

Lifetime access to courses and materials.

Course Details

Course Outline

Course Introduction 

Module 1: Key Concepts of Digital and IT Strategy

  • Digital, Information, and Communication Technology
  • Digital Transformation
  • Services, Products, and Competitive Advantage
  • Tiers of Strategy
  • Business Models
  • Operating Models

Module 2: Strategy and the Service Value System

  • Opportunity and Demand
  • Value
  • Governance
  • ITIL Guiding Principles
  • Continual Improvement
  • ITIL Practices

Module 3: What is Vision? 

  • Disruptions
  • Vision
  • Digital Disruptions
  • Balanced Strategic Focus
  • Positioning Tools forDigital Organizations
  • Assignment 1: Digital Disruption and Digital Positioning

Module 4: Where Are We Now?

  • Environmental Analysis
  • Opportunity Analysis
  • Digital Readiness Assessment

Module 5: How Do We Get There (Strategic Planning)

  • Strategy Planning
  • Financial Aspects of Digital and IT Strategy
  • Business Models for Strategy Planning
  • Portfolio Optimization

Module 6: How Do We Get There (Strategic Approaches)

  • Strategic Approaches for Digital Organizations
  • Strategic Approaches for Operational Excellence
  • Strategic Approaches to Evolution
  • Strategic Approaches to Social Responsibility and Sustainability
  • Assignment 2: Strategic Approaches for Digital Organizations

Module 7: Take Action (Managing Strategic Initiatives)

  • How Strategies are Implemented
  • Coordinating Strategy and Strategic Initiatives
  • Leading Digital Transformation
  • Digital Leadership
  • Assignment 3: Strategy Planning and Communication

Module 8: Did We Get There? (Measuring Strategy)

  • Key Facts About Measurement
  • Measuring a Strategy
  • Instrumenting Strategy

Module 9: How Do We Keep The Momentum Going

  • Long-Term Momentum: Ensuring Organizational Viability
  • Short-Term Momentum: Parallel Operation
  • Assignment: Digital Strategy in VUCA Environment

Module 10: Managing Innovation and Emerging Technologies

  • Managing Innovation
  • Formal Approach to Innovation Management
  • Culture that Supports Innovation
  • Approaches to Innovation
  • Evaluating and Adopting Emerging Technology

Module 11: Managing Strategic Risk

  • Risk Management
  • Risk Identification
  • Risk Posture
  • Risk Treatment

Course Description

The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. 

The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

The recommended contact hours for ITIL® 4 Digital and IT Strategy training are 18 hours, including 4 hours of individual online assignments. The ITIL® 4 Digital and IT Strategy course is based on the exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case case study and discussions and activities.

Audience

The target audience for ITIL 4 Digital and IT Strategy includes, but are not limited to, the following:

  • IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders across the organization.

ITIL 4 Digital and IT Strategy will help strategy and digital transformation consultants (internal and external) demonstrate how IT strategy differs from digital strategy, provide guidance for integrating digital and IT strategies and promote the importance of a successful digital strategy on business success.

Learning Objectives

The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:

  1. Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities 
  2. Understand how to leverage digital strategy to react to digital disruption 
  3. Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  4. Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
  5. Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  6. Understand the risks and opportunities of Digital and IT Strategy
  7. Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy 
  8. Understand how to implement a Digital and IT Strategy

Delivery format

  1. Self-Study e-book
  2. Exam Voucher
  3. Pre-course Reading
  4. Post-course Reading
  5. Quick Reference Cards

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Prerequisites

For taking the ITIL® 4 Digital and IT Strategy certification, the following prerequisites are applicable: A minimum of three years of IT managerial experience. ITIL 4 Foundation OR ITIL 4 Managing Professional certification through the Managing Transition module.

Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.

Course Duration

Certificate: ITIL® 4 Digital and IT Strategy

Duration: 18 Hours

Domain: Service Management

Delivery Method:

  • Self-Study e-book
  • Exam Voucher
  • Pre-course Reading
  • Post-course Reading
  • Quick Reference Cards

Accreditation: PEOPLECERT

How to pass the ITIL® 4 Leader: Digital & IT Strategy Exam

Delivery: Online

Format: Closed Book

Proctoring: Web Proctoring

Duration: 60 minutes (15 minutes additional for non-native English Speakers)

Number of questions: 30 simple multiple choice

Pass grade: 70%

Scheduling Your ITIL® 4 Leader: Digital & IT Strategy Exam

You will be able to use the voucher provided with the training material. Once you feel comfortable with the content of the course, our service desk will book the PEOPLECERT (official ITIL® 4 Leader: Digital & IT Strategy exam provider) exam for you.

ITpreneurs made it easy to navigate the information available to obtain my certification. The instructions that followed upon purchasing the materials made for a stress-free process to register for my examination.

Erin Campbell

Deloitte Canada

About the Course Author

Marcel Foederer
Master Trainer at ITpreneurs and ITIL 4 Lead Architect

As an IT Service Management trainer, consultant and line manager with over 25 years of experience in IT, Marcel has performed strategic and tactical assignments in a wide variety of areas. For the ITIL 4 update, Marcel has been part of the ITIL 4 Lead Architect Team and Review Team at AXELOS. Through his association with AXELOS, Marcel comprehends the background, the architecture, and the underlying reasons of the ITIL 4 update.

Triangles Color@0.5x