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The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies.
ITIL 4 Managing Professional (ITIL MP) targets IT practitioners working within technology and digital teams across businesses.
The ITIL® 4 Specialist: Drive Stakeholder Value module provides guidance on establishing, maintaining, and developing effective service relationships at appropriate levels.
The ITIL® 4 Specialist: Create, Deliver and Support module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services.
The ITIL® 4 Strategist: Direct, Plan, and Improve course is designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
The ITIL® 4 Specialist: High-Velocity IT course is designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments.
ITIL® 4 Foundation is designed as an introduction to ITIL 4 and enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
We really enjoy the way the courseware is structured, covering not only the theoretical aspects but also clear real-life examples.
Service Desk Manager At City National Bank